Kathleen Hartmann: Building Relationships of Trust

On this week's episode of Open Source Selling, I sit down with Kathleen Hartmann from BI Worldwide. Kathleen has been in B2B Sales for more than 30 years and one big reason she has been a top performer for so long is her ability to authentically connect with people, earn their trust, and then deliver solutions with results!

On this first of four segments, Kathleen and I discuss how being a mother, her volunteer work in the community over the years, and involvement in organizations like CHIEF has given her a broader perspective to more authentically connect with her clients and serve them. She said to me, "Luke, establish a real connection with your clients and everything else will take care of itself." And it does and Kathleen is going to share with us how she does it and how it works.

Join me as we ask, listen, and learn together!