{"store":{"baseInfo":{"podcastTitle":"Open Source Selling -- A Thoughtful Exchange of Ideas in the Art and Science of B2B Selling","slug":"lukegadams","podcastDescription":"Have you ever wondered what it takes to become a top performer in the field of B2B Selling? Regardless of your role on the account team, this podcast highlights the talents, skills, abilities, and techniques of the best and brightest in the field of B2B selling.\n\nMy guests have been top performers for decades. They come from unique backgrounds, different locations, and industries. They have had a wide variety of experiences and diverse styles and approaches.\n\nEach conversation is led by a simple framework of selling topics, such as account planning, prospecting, managing the sales cycle, discovery, the art of asking great questions, and so much more.\n\nAt the core of each conversation is one simple question: ”What does it take to become a top performer?”\n\nJoin me as we ask, listen, and learn together!","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/16102519/189129299_l_normal_none_2_4kvdbj.jpg","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/16102519/189129299_l_normal_none_2_4kvdbj_1200x628.jpg?s=55f36539f836aae47fe631155132dcd3&e=jpg","podcastUrl":"https://lukegadams.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/lukegadams/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pw/pbblog-hia79-f5b477","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":15,"gmtAdjustment":"GMT-05:00","useDaylightTime":1,"value":-5,"text":"(GMT-05:00) Eastern Time (US & Canada)","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":"America/New_York"},"podcastDownloads":null,"totalEpisodes":52,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"Luke Adams","engagementStatsBaseUrl":"https://d1.podbean.com/webplayer_engagement?u=682cc2bd523a0f6279051397","shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-hia79-f5b477-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Apple Podcasts","link":"https://podcasts.apple.com/us/podcast/open-source-selling-conversations-about-the-fundamentals-in-the-art-and-science-of-b2b-selling/id1682123788","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/apple-podcast.png","title":null},{"name":"Podbean App","link":"https://podbeanapp.page.link/?link=https%3A%2F%2Flukegadams.podbean.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog16102519%26podcastIdTag%3Dhia79&dfl=https%3A%2F%2Flukegadams.podbean.com&utm_campaign=pb_web&utm_source=podbean_web&utm_medium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null},{"name":"Spotify","link":"https://open.spotify.com/show/7HzAVZ6Xv3Z8VWn3ugakyg","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/spotify.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/edc5c332-59d0-406f-8b29-32737e9669ac","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/AmazonMusic.png","title":null},{"name":"iHeartRadio","link":"https://iheart.com/podcast/112912084","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/iHeartRadio.png","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

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During this segment of #OpenSourceSelling, I continue my conversation with @bobcarlstrom as we discuss #customerretention -- the gift that has the potential to keep on giving.

Join me as we ask, listen, and learn together!

","publishTimestamp":1684231402,"duration":1260,"mediaUrl":"https://mcdn.podbean.com/mf/web/pe4nw4/episode_4_segment_2a_motives_retention.mp3","mediaType":"audio/mpeg","shareLink":"https://admin5.podbean.com/embed.html?id=pb-hjb7h-140c1f4","likedCount":0,"deepLink":"https://www.podbean.com/ew/pb-hjb7h-140c1f4","transcriptUrl":null,"permalink":"/e/customer-retention-the-gift-that-keeps-on-giving/","downloadLink":"https://www.podbean.com/media/share/pb-hjb7h-140c1f4","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":38,"status":"publish","hasMoreContent":false,"chaptersUrl":null,"explicit":false},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-hjb7h-140c1f4","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000,"VITE_FS1_CDN_URL_PREFIX":"https://pbcdn1.podbean.com/fs1","reloadStats":false},"episode":{"id":"pb21021172","idTag":"hjb7h","title":"Customer Retention: the gift that keeps on giving!","logo":"https://pbcdn1.podbean.com/imglogo/image-logo/16102519/189129299_l_normal_none_2_4kvdbj_300x300.jpg","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/16102519/189129299_l_normal_none_2_4kvdbj_1200x628.jpg?s=55f36539f836aae47fe631155132dcd3&e=jpg","largeLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/16102519/189129299_l_normal_none_2_4kvdbj.jpg","previewContent":null,"content":"

During this segment of #OpenSourceSelling, I continue my conversation with @bobcarlstrom as we discuss #customerretention -- the gift that has the potential to keep on giving.

Join me as we ask, listen, and learn together!

Customer Retention: the gift that keeps on giving!

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